Frequently Asked Questions
Everything you need to know about your Diamond Nail Supplies experience.
How long does shipping take for my nail supplies?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
Are your gel polishes and acrylics professional grade?
Yes, all our products, including gel polishes, acrylic powders, and liquids, are salon-quality and formulated for professional use to ensure long-lasting results.
What is your return policy for opened products?
Due to hygiene and safety regulations in the beauty industry, we cannot accept returns on opened or used products. Unopened items in original packaging can be returned within 30 days.
Do you offer international shipping?
Currently, we ship to selected countries. Please note that certain liquids and hazardous materials like nail monomer may have shipping restrictions depending on your location.
Can I track my order once it has been placed?
Absolutely! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.